Thursday, June 12, 2008

Dealing with Manipulative People

At some point in our lives we have all run across manipulative people. Perhaps it was a friend, relative, salesperson, coworker, supervisor, customer, tenant, or casual acquaintance. Perhaps we did not even recognize it as they manipulated the facts or situation to their benefit, or perhaps we did see it but were helpless to counter their behavior.

The motivation for the manipulator can be varied. Some see manipulation as a way to get what they want in life. They feel that by controlling other people's thoughts and actions they can also control the agenda. They look at manipulation as a way to deflect attention from their own inadequacies.

These individuals have insecurity in their own ability or have failed to properly execute tasks to which they were responsible. They manipulate the situation by calling attention to problems in other areas so that the troubles in their areas are overlooked. Still other manipulators are factual manipulators.

They take statistics or number to paint a picture to arrive at a conclusion they may believe is right, even though it is very wrong. In many cases these manipulators are passive and unaware of their error until it is pointed out to them, but by that time they have committed to the incorrect conclusion and will defend it rather than to admit the mistake.

In his book, In Sheep's Clothing, Dr. George Simon states that all of us have used manipulation at some point in our lives. But he insists that does not make us all manipulators. He cites manipulators as those that habitually and aggressively manipulate. According to Simon, "The tactics of deceit, manipulation and control are a steady diet for covert-aggressive personality. It's the way they prefer to deal with others and to get the things they want in life."

The key to working with manipulators is to recognize their behavior and deal with it. Robert Bacal, author of The Complete Idiot's Guide to Dealing with Difficult People says the critical message is "it isn't going to happen with me." The manipulator seeks those that they control and you have to position yourself away from the target of their behavior through the proper actions early in their game.

Rick Weaver is an accomplished business executive with a wealth of experience in retail, market analysis, supply chain enhancement, project management, team building, and process improvement. Building on a strong retail background, Rick moved to full supply-chain involvement, working with hundreds of companies to improve sales, processes, and bottom-line results.

As Rick's interaction in varied industries expanded, he became troubled as he increasingly noticed that people and companies had untapped or unfocused talent. Coupled with Ricks passion for training and development, popular style of interactive workshops and seminars, and strong desire for continuous improvement, he founded Max Impact Corporation to be singularly focused on helping individuals and organizations achieve high performance.

Rick is a popular speaker at seminars, workshops, and conferences. He has spoken in 43 states, including Alaska and Hawaii, and in Canada and Puerto Rico. He is available to speak at groups of all sizes.

Contact Rick at 248-802-6138 or rick

Jim Henson

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